Director Commercial Operations

Heading Director Commercial Operations

New Jersey

SUMMARY OF POSITIONGlobal Commercial Operations is the central functional interface between the commercial organization and necessary partner functions that are critical for the successful launch planning and commercialization of rare disease drugThe Director / Senior Director, Commercial Operations will lead the commercial planning activities and support the development of the launch plan for the US, EU and ROW.  The execution of the commercialization plan is also a key responsibilityThe Director / Senior Director role advances the global commercialization efforts through cross functional project management activities encompassing planning, execution, and follow-upResponsibilities include determining and coordinating the commercial planning activities, developing the launch plan, collaborating with finance on the brand budget, managing timelines and ensuring project completion with internal (e.g., Marketing, Program Management, Sales, Commercial Ops, Supply Chain, Medical Affairs, Regulatory, Preclinical, Legal, HEOR, PR/IR, Market Access, Clinical Operations, internal communication) and external stakeholders


Leads the commercial operations activities for the launch planning our lead program

Drive pre-commercial activities, including development of global launch plan and necessary activities critical to the launch plan

Proactively communicate with relevant internal (e.g., Marketing, Program Management, Sales, Commercial Ops, Medical Affairs, Regulatory, Preclinical, Legal, HEOR, PR/IR, Market Access, Clinical Operations, internal communication) and external (e.g., Alliance partners) stakeholders to identify, plan, develop or revise project deliverables which are identified for product or launch success

Tracks and monitors progress of execution of plan

Individual will have significant input into the design, timing and hiring of the commercial organization

Manage communication process for plan development and execution

Identify and highlight critical decision points, events and milestones

Organize and facilitate regular core and extended product team meeting, including coordinating topics/agendas, managing meeting attendees based on agreed upon structure and tracking meeting outcomes and follow-up action items

Build, support and maintain Commercial project management platforms and tool, as central source of information for project deliverables, disease area and brand material, and other relevant information

Lead strategic commercial initiatives, including such activities as commercial forecast modeling, market planning, etc.

Support business development activities, including diligence, as needed


Reports to the SVP, Business Planning & Development


Educational Requirements

BS/BA required (MBA preferred)

Professional Work Experience

Minimum 10 years of related experience in the biotech/pharmaceutical industry

Product launch experience preferred, previous Commercial pharmaceutical experience (sales, marketing, commercial operations, etc.) required

Rare disease experience strongly preferred

Three years strategic consulting, investment banking or related experience preferred

Experience in the design, sequencing and overall hiring of commercial organizations is preferred

Self-motivated, energetic individual who is dedicated to serving the needs of the rare and orphan disease community

Possess a genuine interest in helping to improve the lives of patients and their families who are afflicted with these disorders

Strong understanding of business strategy, marketing planning tools and processes

Exceptional project management skills with ability to manage multiple projects in a cross-functional environment with good understanding of project management process

Strong customer focus with the ability to adapt to internal client needs and expectations

Strong ability to influence outcomes without direct authority and ability to hold oneself and others accountable for commitments

Organized and detail oriented with excellent follow-up abilities

Strong knowledge of key pharmaceutical functions throughout all stages of product development, including Marketing (e.g., Market Research, Market Access), Medical Affairs, Preclinical, Clinical, Regulatory, CMC (e.g. supply chain, drug delivery), etc.

Familiar with Drug Development and Lifecycle Management of pharmaceuticals

Ability to create and deliver effective presentations to working teams and senior management required

Strong communicator and presenter, with the ability to persuade others and foster open communication across internal and external groups

Ability to manage multiple priorities effectively, problem solve, obtain consensus required